Partner Agreement

Only verified event organizers and their authorized vendors may list products through the Vendor Portal. We may request proof of event affiliation before activating a store.

Organizers must list only authentic, in-stock merchandise with accurate pricing, sizing, and product images. Misrepresenting products, counterfeiting official race merchandise, or bait-and-switch listings will result in immediate store suspension.

Organizers commit to fulfilling orders through the fulfillment method they configure — race bib claim pickup or nationwide courier delivery — within the timelines communicated to buyers. Tracking numbers and status updates must be kept current on the platform so buyers can rely on the Order Tracking page.

Buyer contact and delivery information shared for an order may be used solely to fulfill that order. Organizers must not retain, resell, or use buyer data for marketing without explicit consent, and must report any suspected data breach involving buyer information to Raceras Shop without undue delay.

Organizers with Vendor Portal access agree to:

• Keep portal login credentials confidential and use unique, strong passwords.
• Restrict portal access to authorized staff only.
• Report suspicious account activity or suspected compromise immediately.
• Not attempt to access data belonging to other stores or organizers.

Payouts are disbursed for delivered or claimed orders, net of applicable platform and payment processing fees, on the schedule communicated in the Vendor Portal. Chargebacks and confirmed fraud claims may be deducted from pending or future payouts.

Raceras Shop may suspend or terminate a store for repeated fulfillment failures, security policy violations, counterfeit merchandise, or misuse of buyer data. Organizers may request store closure at any time, subject to completing outstanding orders and payouts.

This Partner Agreement supplements our Terms of Service and Privacy Policy. In case of conflict specific to organizer obligations, this Agreement controls.